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SHIPPING

SHIPPING METHOD

HOW DO YOU SHIP AND WHAT IS THE PRICING?

WHERE DO YOU SHIP?

SHIPPING TIME

HOW LONG DOES THE DELIVERY TAKE?

HOW CAN I TRACK MY ORDER?

WHEN WILL MY TRACKING INFORMATION APPEAR?

WHY CAN'T I TRACK MY ORDER ON YOUR WEBSITE?

SHIPPING ISSUE

I HAVE ENTERED THE WRONG SHIPPING ADDRESS, CAN I CHANGE IT?

THE TRACKING NUMBER SAYS DELIVERED, BUT I NEVER RECEIVED MY ORDER. WHAT SHOULD I DO?

PAYMENT

PAYMENT METHOD

HOW CAN I PAY FOR MY ORDER?

WHICH CURRENCY ARE YOU USING?

IS MY PURCHASE SECURE?

PAYMENT TROUBLESHOOTING

WHY DOES PAYPAL KEEP REJECTING MY CREDIT/DEBIT CARD?

COUNTRY LIMITATION ON PAYPAL

CREDIT/DEBIT CARD PAYMENT ISSUE - TROUBLESHOOT

ORDER

ORDER GUIDE

HOW TO PLACE AN ORDER?

HOW CAN I MODIFY MY ORDER?

ORDER ISSUE

WHAT IF I RECEIVED A WRONG ITEM?

WHAT SHOULD I DO IF THE PARCEL LOST?

WHAT IS YOUR REFUND & RETURN POLICY?

CAN I ASK FOR AN EXCHANGE?

CAN I CANCEL MY ORDER AFTER IT HAS BEEN PLACED?